Is BHEL Down?

If you're experiencing issues with BHEL (Bharat Heavy Electricals Limited) portals, vendor dashboards, or the main website, try these troubleshooting steps:

Basic Steps

• 1. Check your internet connection — BHEL’s portals (e-recruitment, supplier login, tender submission) require a stable connection. Run a speed test, try a different network (mobile hotspot vs. office Wi-Fi), and disable any VPN that may route traffic to a blocked region.
• 2. Clear browser cache and cookies — BHEL’s legacy modules often load outdated scripts. Clear your browser history for the last hour, then hard-refresh (Ctrl+F5 on Windows / Cmd+Shift+R on Mac) on the BHEL page you’re using.
• 3. Try a different browser or device — BHEL’s tender and HR portals are sensitive to browser compatibility. If Chrome fails, test in Firefox, Edge, or Safari. Also, try a mobile device to see if the issue is device-specific.
• 4. Disable browser extensions and ad-blockers — These often interfere with BHEL’s secure forms (e.g., file uploads for vendor registration, captcha validation). Temporarily disable all extensions and reload.
• 5. Check BHEL’s scheduled maintenance windows — BHEL often performs server updates on weekends or month-end closures. If you’re trying to submit a tender or view an order, consider a weekday during business hours (IST).

Intermediate Steps

• 1. Verify DNS and regional routing — BHEL’s servers are hosted in India (often under .nic.in or .bhel.com subdomains). If you’re outside India, run tracert bhel.com (Windows) or traceroute bhel.com (Mac/Linux) in the command prompt. If you see timeouts beyond the 10th hop, your ISP or regional firewall is blocking access. Try switching to a public DNS (8.8.8.8 or 1.1.1.1).
• 2. Test with a clean user profile — For BHEL’s internal intranet or vendor login, create a fresh browser profile (no bookmarks, no saved credentials). This isolates issues caused by cached authentication tokens from previous sessions.
• 3. Check for port-specific or SSL issues — BHEL uses secure HTTPS with specific TLS versions (TLS 1.2 or 1.3). If you see "ERR_SSL_VERSION_OR_CIPHER_MISMATCH", update your operating system and browser to the latest versions. Also, ensure your corporate firewall allows outbound connections on ports 443 and 8443 (commonly used for tender portals).
• 4. Use the BHEL mobile app or alternate login flow — If the main site is unresponsive, BHEL offers a separate mobile app for vendor payments and employee self-service. If the web version fails, try the app (if available) to see if it’s a web-only issue.

If you’ve completed all the steps above and BHEL’s website, portal, or service is still down or not loading for you, please click the “Report Outage” button on this Is It Down Bro? status page. That report helps us confirm whether the issue is widespread or isolated to your network. We’ll update the status board as soon as BHEL returns to normal operation.