Is Coal India Portal Down?

If you're experiencing issues with Coal India Portal, try these troubleshooting steps:

Basic Steps

• 1. Verify your internet connection: Ensure you have a stable network connection. Try loading other government or corporate websites to confirm your internet is working. If on Wi-Fi, restart your router or switch to mobile data and try again.
• 2. Clear your browser cache and cookies: Cached data from previous visits may conflict with the portal's secure login and tender sections. Clear your browser history, cache, and cookies, then reload the Coal India Portal.
• 3. Try a different browser or incognito mode: The portal works best on updated versions of Chrome, Firefox, or Edge. Open a private/incognito window or switch browsers to rule out extension conflicts.
• 4. Disable VPN or proxy services: Coal India Portal may block connections from certain IP ranges. If you're using a VPN or corporate proxy, turn it off and reload the page.
• 5. Restart your device: A simple restart can resolve temporary network or DNS issues on your computer or smartphone.

Intermediate Steps

• Check the portal's specific resource pages: If you are trying to access tender documents, e-auction bidding, or employee login, try accessing a different section of the portal (e.g., the public news page) to confirm the entire site is down or just a specific module.
• Flush your DNS cache: Outdated DNS records can prevent the portal from loading. Open Command Prompt (Windows) or Terminal (Mac/Linux) and run ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac). Then retry.
• Check for JavaScript and pop-up blockers: The Coal India Portal relies heavily on JavaScript for form submissions and document viewers. Ensure JavaScript is enabled and allow pop-ups for the domain in your browser settings.
• Verify your system date, time, and SSL certificates: Incorrect system time or expired SSL certificate settings on your device can trigger security warnings and block access. Set your device to automatic date/time and update your operating system's certificate bundle.

If none of the above steps resolve the issue, the outage might be affecting many users. Please click the 'Report Outage' button on this Is It Down Bro? status page to let our monitoring system know, and we will track the situation for you.