Is Delhivery Down?

If you're experiencing issues with Delhivery—whether shipments aren't updating, the website won’t load, or the tracking API is slow—try these troubleshooting steps:

Basic Steps

• 1. Refresh the tracking page – Delhivery’s tracking dashboard often shows stale data. Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to bypass cached content.
• 2. Check your stable internet connection – Delhivery’s site uses heavy map and geolocation scripts. Disconnect from Wi-Fi and try mobile data, or restart your router if the page hangs.
• 3. Try a different browser or incognito mode – Browser extensions (ad-blockers, privacy tools) frequently block Delhivery’s tracking widgets. Open an incognito/private window or switch to Chrome, Firefox, or Edge.
• 4. Verify your tracking number format – Delhivery uses 15–17 digit alphanumeric AWB numbers (e.g., DLV1234567890). Double-check for typos or missing leading zeros.
• 5. Test the Delhivery homepage itself – If www.delhivery.com won’t load but other sites work, the issue is likely on their end, not yours.

Intermediate Steps

• 1. Flush your DNS cache – Delhivery routes through multiple CDN nodes. On Windows, run ipconfig /flushdns in Command Prompt; on macOS, use sudo dscacheutil -flushcache. Then reload the tracking page.
• 2. Check for regional routing issues – Delhivery’s tracking API is known to time out for users in certain metro areas during peak evening hours (6–9 PM IST). Use a free VPN and switch to a different Indian city (e.g., Mumbai instead of Bangalore) to see if the status updates load.
• 3. Disable IPv6 temporarily – Some Delhivery endpoints fail on networks with misconfigured IPv6. Turn off IPv6 in your network adapter settings, then try again.
• 4. Test the Delhivery phone app separately – If you’re using the web version, install the Delhivery Partner or Delhivery Lite app on your phone and log in with the same account. This isolates whether the problem is browser-specific or systemic.

Still stuck? If the Delhivery website or tracking remains unresponsive after the steps above, it’s very likely a broader service disruption. Please click the 'Report Outage' button on this Is It Down Bro? status page so our monitoring can confirm the issue and help other users see it in real time.