Is IGNOU Down?

If you're experiencing issues with IGNOU, try these troubleshooting steps:

Basic Steps

• 1. Check your internet connection: IGNOU's student portal and learning management system (eLMS/SWAYAM) require a stable connection. Try loading a different website, or run a speed test to confirm you have adequate bandwidth.
• 2. Clear your browser cache and cookies: Outdated cached data can prevent the IGNOU admission, assignment submission, or results pages from loading correctly. Clear your browser history for the last 24 hours, then refresh the page.
• 3. Try a different browser or device: IGNOU's official site and the IGNOU "e-Content" portal sometimes have compatibility issues with older browsers. Test using Chrome, Firefox, or Edge in incognito/private mode. If the problem persists, try from a mobile device or a different computer.
• 4. Disable browser extensions: Ad-blockers, VPNs, and privacy extensions can block IGNOU's login forms or payment gateways. Temporarily disable all extensions and reload the page.
• 5. Restart your router and device: A simple reboot often resolves temporary network issues, especially if you cannot reach any IGNOU subdomain (like ignou.ac.in or webservices.ignou.ac.in).

Intermediate Steps

• 1. Verify IGNOU's scheduled maintenance windows: IGNOU regularly performs system maintenance on weekends (especially Saturday nights) for exam form submissions and grade card updates. If you cannot access the "Grade Card" or "Result" section, wait 30–60 minutes and retry.
• 2. Check for regional server issues: IGNOU uses multiple regional centre websites (e.g., rcregional.ignou.ac.in) that sometimes go down independently. If the main portal loads but your regional centre page does not, try accessing your program coordinator's page via the "Contact Regional Centre" link instead.
• 3. Reset your IGNOU student login password: A known issue is session expiry on the "IGNOU Student Login" (SAMARTH portal). If you are stuck on a blank screen after login, click "Forgot Password" to reset, then use the "New User Activation" flow. Avoid using the browser's back button during payment or assignment uploads.
• 4. Test with IPv4 vs IPv6: Some ISPs have trouble with IGNOU's network if IPv6 is enabled. Temporarily switch your device to IPv4-only mode (in your network adapter settings) and reload https://www.ignou.ac.in. Many users report that this fixes slow or partial page loads.

Still stuck? If you've followed all the steps above and IGNOU is still not loading or functioning correctly, please click the "Report Outage" button on this Is It Down Bro? status page. This helps us track the issue and lets other users know it's not just them.