Is IIFL Down?

Basic Steps

• Check your internet connection: IIFL’s trading & investment platforms (IIFL Markets app, Trade Terminal, and website) require a stable connection. Run a speed test or try loading a different financial news site to confirm your network is active.
• Clear your browser cache and cookies: If you are using the IIFL web portal, go to your browser settings and clear cached files and cookies. This resolves many issues with outdated scripts and login tokens.
• Restart the IIFL app or browser: Fully close the IIFL Markets mobile app (swipe it away from recent apps) or close all browser tabs. Re-open the app after 30 seconds to force a fresh session.
• Try a different browser or device: If IIFL is not loading on Chrome, try Firefox, Edge, or Safari. On mobile, switch between Wi-Fi and 4G/5G to isolate the problem.
• Check for scheduled maintenance: Indian stock exchanges (NSE/BSE) and IIFL occasionally have pre-announced downtime early morning or on holidays. Confirm the current market hours before troubleshooting further.

• Reset your IIFL trading password & session: If you see "Invalid Session" or "Token Expired", log out completely and use the "Forgot Password" option to reset your credentials. Do not use the browser’s back button during login.
• Disable VPN, proxy, or ad-blockers: IIFL’s platform uses geo-IP verification and real-time ticker sockets. VPNs and ad-blockers can block WebSocket connections, causing frozen charts or failed order placements. Temporarily disable these tools.
• Verify your firewall & DNS settings: For desktop trading terminals (IIFL Trade Terminal or Nest Trader), add iipl.com and iifl.com to your firewall's allowed list. Also, switch your DNS to Google (8.8.8.8) or Cloudflare (1.1.1.1) to resolve packet loss issues during live options or commodity trading.
• Clear the app’s local data & re-login: For the IIFL Markets mobile app (Android/iOS), go to App Settings → Clear Data/Storage (do not uninstall). This forces the app to re-fetch the API endpoints and refresh your KYC/DP account status.

Still not working? If you have completed all the steps above and IIFL is still showing errors, delayed quotes, or refusing to log you in, the issue may be on their server side. Click the 'Report Outage' button on this Is It Down Bro? status page to let us know – your report helps track live outages for all IIFL users.