Is IIT Bombay Down?

If you're experiencing issues with IIT Bombay, try these troubleshooting steps:

Basic Steps

• 1. Check your internet connection: Ensure you have a stable network. Try loading other websites like google.com or wikipedia.org to confirm your connection is active.
• 2. Clear your browser cache and cookies: Outdated cached data can cause the IIT Bombay portal (iitb.ac.in) to load incorrectly. Clear your browser's cache and cookies, then reload the page.
• 3. Try a different browser or device: Open the site in an incognito/private window or try using a different browser (Chrome, Firefox, Edge, Safari) or another device (phone vs. laptop) to isolate the issue.
• 4. Restart your router/modem: Power cycle your network equipment to refresh your IP address and DNS settings, which often resolves temporary connectivity blocks.
• 5. Verify the URL: Make sure you are typing https://www.iitb.ac.in correctly and not using a misspelled or outdated bookmark.

Intermediate Steps

• 1. Check IIT Bombay's specific portals: If you are trying to access a sub-service (like Moodle, Webmail, or the Academic portal), the main site might be up while the specific sub-domain is down. Try accessing the main homepage first, then navigate to your required section.
• 2. Flush your DNS cache: Open your command prompt (Windows) or terminal (Mac/Linux) and run ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac). This clears outdated DNS records for iitb.ac.in.
• 3. Check if you are behind a VPN or institutional firewall: IIT Bombay sites sometimes slow down or block traffic from certain VPN IP ranges. If you are using a VPN, try disabling it temporarily. Also, if you are on a corporate/college network, check if the admin has restricted access to the .ac.in domain.
• 4. Temporarily disable security/antivirus software: Some advanced security suites aggressively block educational domains. Add https://www.iitb.ac.in to your trusted sites or temporarily disable your firewall to test access.

If the service is still down after trying these steps, please click the Report Outage button on this Is It Down Bro? status page to let us know so we can keep an eye on it for you.