Is INDmoney Down?
No, we are not detecting any problems with INDmoney right now.
Real-time Incident Detection Chart
Spikes in user reports (line) mapped against status page traffic baseline (bars) detect outages via Z-score analysis.
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Troubleshooting INDmoney Issues
If you're experiencing issues with INDmoney, try these troubleshooting steps. We monitor the platform's status and these common fixes are grouped by complexity.
Basic Steps
- 1. Refresh and restart: Fully close the INDmoney app or browser tab, then reopen it. On mobile, swipe it away from your recent apps list. This often clears temporary session glitches.
- 2. Check your internet connection: Ensure you have a stable data or Wi-Fi connection. Try loading a different website or app to confirm your network isn't the issue. For portfolio sync, a strong connection is crucial.
- 3. Clear app cache and cookies: In your mobile app, go to Settings > Apps > INDmoney > Storage and clear the cache. On desktop browsers, clear cookies and site data for indmoney.com. This resolves most display and login errors.
- 4. Update the app: Visit the Google Play Store or Apple App Store and check for pending updates for INDmoney. Outdated versions often cause connectivity and API failures.
- 5. Try a different browser or device: If you're on the web, switch between Chrome, Safari, or Edge. For mobile, try logging in on a second device to see if the issue is isolated to one hardware setup.
Intermediate Steps
- 1. Re-link your financial accounts: If your portfolio or bank account balances are not updating, the issue might be with the broker or bank API session. Use the "Refresh" or "Reconnect" option in the INDmoney app's account section. Do not uninstall before trying this.
- 2. Disable VPN and ad-blockers: INDmoney uses secure endpoints that get affected by VPNs or privacy blockers. Temporarily disable these extensions and try again. Some enterprise firewalls also block their real-time quote streams.
- 3. Check for scheduled maintenance (specific to INDmoney): INDmoney often performs background maintenance for stock market data feeds between 1:00 AM and 4:00 AM IST. If you are seeing outdated prices or "syncing" errors during these hours, wait for 30 minutes and retry.
- 4. Reset app data (last resort): On Android, go to Settings > Apps > INDmoney > Storage > "Manage Space" and clear all data. On iOS, uninstall and reinstall the app. You will need to re-authenticate with OTP and TIN, but your actual financial data will resync from the server. This fixes corrupted local databases.
If the steps above have not resolved your issue and INDmoney is still not loading or syncing for you, the platform itself may be experiencing a temporary outage.
Please click the "Report Outage" button on this Is It Down Bro? status page to let us know you are still encountering problems. This helps us track live incidents and notify you when the service is back online.
Troubleshooting & FAQs
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Status Methodology
Outage Detection: We check website availability using network scanners every minute. If a response fails, we perform automated retries.
Community Reporting: Spikes in user reports are analyzed via standard deviations (Z-score). Z-scores above 2.0 indicate a high likelihood of a localized or major outage.
Geolocating: Crowdsourced feedback tracks country origins using public IP-API geo databases to map the scope of outages.