Is JNU Down?

If you're experiencing issues with JNU, try these troubleshooting steps:

Basic Steps

• 1. Check your internet connection. JNU's portal and services (admission portals, login pages, library access) require a stable connection. Try loading other websites to confirm your network is active.
• 2. Clear your browser cache and cookies. Outdated cached files often cause issues with JNU's dynamic pages (like the student login or fee payment forms). Clear them, then hard-refresh with Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac).
• 3. Try a different browser or incognito mode. JNU's site may have compatibility issues with certain extensions. Use Chrome, Firefox, or Edge in private mode to rule out local extensions or saved credentials.
• 4. Disable VPNs or proxy servers. JNU's network often blocks or throttles traffic from known VPNs. Temporarily disable them to access JNU's intranet or official forms.
• 5. Check the time of day. High-traffic periods (admission result announcements, semester registration) can slow down JNU's servers. Wait 10–15 minutes and retry.

Intermediate Steps

• 1. Flush your DNS cache. JNU's domain (jnu.ac.in) might be cached with an old IP address. Open Command Prompt (Windows) or Terminal (Mac) and run: ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac). Then retry.
• 2. Test with a different device. If JNU works on your phone but not your laptop, the issue is likely local to your system (firewall or anti-virus). Try accessing JNU from a mobile hotspot to isolate the problem.
• 3. Check JNU's specific login portals separately. JNU hosts various subdomains (e.g., for admissions, results, or the e-learning portal). If one endpoint fails but the main site loads, the issue is server-specific, not a full outage. Try the exact URL you need rather than just the homepage.
• 4. Disable ad-blockers and script blockers manually. JNU's forms often rely on third-party scripts for captcha or payment gateways. Whitelist the entire jnu.ac.in domain to allow all scripts and pop-ups.

Still having trouble? If after completing these steps JNU remains inaccessible for you, it is likely a genuine server-side outage. Please click the "Report Outage" button on this Is It Down Bro? status page to notify us and other users about the issue. That helps confirm the problem is widespread and not only on your end.