Is LIC Housing Down?

LIC Housing Troubleshooting Guide

If you're experiencing issues with LIC Housing (whether it's the customer portal, loan application tracker, or EMI payment gateway), try these troubleshooting steps:

Basic Steps

• 1. Refresh & Re-login: If the LIC Housing website loads slowly or shows errors, press Ctrl + F5 (or Cmd + Shift + R on Mac) to hard refresh. Then log out and log back in to your account to reset the session.
• 2. Clear Browser Cache & Cookies: Outdated cached files from previous visits to lichousing.com can cause broken pages or loan calculator errors. Clear your browser cache and cookies for the last 24 hours, then retry.
• 3. Test a Different Browser or Device: Try accessing the LIC Housing portal in an incognito/private window, or switch from Chrome to Edge/Safari. If you usually use mobile data, switch to Wi-Fi (or vice versa) to rule out network-level blocks.
• 4. Check Your Connection & EMI Due Date: Ensure your internet connection is stable (run a speed test). Also, verify if today is an EMI auto-debit date — LIC Housing's payment gateway sometimes experiences high traffic on those days.
• 5. Disable VPN or Ad-Blocker: Some security extensions can interfere with the LIC Housing 2FA (OTP) or loan document download. Pause them temporarily and reload.

Intermediate Steps

• 1. Check LIC Housing's Server Status (via this page): Look for any pinned notices or historical outage bars on this Is It Down Bro? widget. If there is a recent spike, it may be a regional server issue affecting loan disbursements or interest rate displays.
• 2. Verify Your KYC/OTP Feature: If you're stuck at the "Verify PAN/Aadhaar" step and not receiving OTPs, check your SMS inbox for the 6-digit code from LIC Housing. Sometimes the OTP sender ID is blocked — whitelist it or try using the "Call me for OTP" option if available.
• 3. Deep Clean DNS Cache & Flush: Open Command Prompt (Windows) or Terminal (Mac) and run ipconfig /flushdns (Win) or sudo dscacheutil -flushcache (Mac). This resolves issues where the domain lichousing.com takes you to an outdated server node.
• 4. Test the Specific Feature: If only your Loan Account Summary or Prepayment Calculator fails to load (while other pages work), it's likely a JavaScript error. Disable all browser extensions, then enable only the JavaScript setting for that site manually.

Still not working? If after these steps LIC Housing is still down or unresponsive for you, please click the "Report Outage" button on this Is It Down Bro? status page. That helps other users see it's not just their device, and our monitors will verify the server status shortly.