Is National Agriculture Market (e-NAM) Down?

If you're experiencing issues with National Agriculture Market (e-NAM), try these troubleshooting steps:

Basic Steps

• 1. Refresh and retry: Press Ctrl + F5 (or Cmd + Shift + R on Mac) to force-refresh the e-NAM portal. This clears any stalled page loads from the auction dashboard or lot listing modules.
• 2. Check your browser compatibility: e-NAM works best on the latest versions of Chrome, Firefox, or Edge. Avoid older Internet Explorer versions, as the trading interface may fail to render properly.
• 3. Clear cache and cookies: Go to your browser settings and clear cached images and cookies. Stored data from previous sessions can conflict with the live bidding and lot entry forms.
• 4. Test your internet connection: Run a speed test and ensure you have a stable connection. e-NAM requires a steady link for real-time price discovery and bid submission. If on mobile data, switch to a wired or stronger Wi-Fi network.
• 5. Try a different device or browser: If the portal loads blank or buttons don't respond, try logging in from a smartphone or another laptop to isolate device-specific issues.

Intermediate Steps

• 1. Check your user role and permissions: e-NAM has separate interfaces for farmers, traders, commission agents, and mandi officials. If you cannot see the "Place Bid" or "Add Lot" options, verify you are logged in with the correct user ID and that your mandi's trading session has started. A common issue is being locked out due to an inactive session after 10 minutes of inactivity — log out and log back in.
• 2. Disable browser extensions and pop-up blockers: Ad blockers or privacy extensions often block the e-NAM pop-up windows used for bid confirmation and payment gateway redirects. Temporarily disable them and reload the page.
• 3. Verify the Lot ID and market timings: If you see "No lots available" or "Auction closed," cross-check the market's official trading hours (usually 9:00 AM to 5:00 PM IST) and confirm that the specific commodity lot hasn't already been sold or withdrawn by the mandi board.
• 4. Check for server-side delays during peak auction hours: e-NAM experiences heavy load between 11:00 AM and 2:00 PM IST. During this window, you may see slow response times or "Gateway Timeout" errors. Wait 5–10 minutes and retry — avoid submitting duplicate bids, as this can cause double transactions.

If the National Agriculture Market (e-NAM) portal is still not loading, showing errors like "500 Internal Server Error," or your bids are not registering after following these steps, please click the 'Report Outage' button on this Is It Down Bro? status page to let us know. Your report helps us track live outages and provide faster updates.