Is National Career Service (NCS) Down?

If you're experiencing issues with National Career Service (NCS), try these troubleshooting steps:

Basic Steps

• 1. Check your internet connection. NCS is a heavy portal with many forms and documents. Try loading a different website to confirm your network is stable. If you are on mobile data, switch to Wi-Fi or vice versa.
• 2. Clear your browser cache and cookies. Over time, old job-search session data can conflict with the NCS site. Clear your cache, close all browser windows, and try again.
• 3. Try a different browser or incognito mode. The NCS portal works best on the latest version of Chrome, Firefox, or Edge. Use an incognito/private window to rule out extension conflicts or saved login errors.
• 4. Disable browser extensions. Ad blockers, VPNs, or script blockers (like NoScript) can prevent NCS from loading its job listings or login modules. Temporarily disable them and refresh.
• 5. Restart your device. A simple reboot clears temporary network glitches and frees up memory, especially if you're trying to upload a resume or submit an application.

Intermediate Steps

• 1. Check NCS server time and maintenance windows. The National Career Service often performs scheduled maintenance during late night hours (between 12 AM and 4 AM IST). If you are trying to access the portal during that window, wait and retry after an hour.
• 2. Verify your login credentials and OTP flow. NCS uses a two-step authentication with OTP for many actions. If you are stuck at the OTP step, ensure your mobile number is correct, and check if your SMS inbox is full. Sometimes the OTP is delayed by up to 10 minutes.
• 3. Test with a different device. If the NCS dashboard loads on your phone but not your laptop, the issue is likely device-specific (e.g., outdated firewall settings, corporate network restrictions, or a local proxy). Try on a clean device to isolate the problem.
• 4. Flush your DNS and reset your network stack. Since NCS is a government portal, it may have older DNS records. On Windows, open Command Prompt and run ipconfig /flushdns and ipconfig /renew. On Mac, restart your router to clear the local DNS cache.

If the National Career Service website is still not loading or showing errors after following these steps, please click the "Report Outage" button on this page so we can track the issue in real-time and confirm whether it is down for everyone or just your connection.