Is National Council of Educational Research and Training (NCERT) Down?

Troubleshooting Guide: National Council of Educational Research and Training (NCERT)

If you're experiencing issues with National Council of Educational Research and Training (NCERT), try these troubleshooting steps:

Basic Steps

• 1. Check your internet connection: Ensure your Wi-Fi or mobile data is stable. Try loading other educational websites (like a simple search engine) to confirm your network is working. If using a school or office network, check if NCERT (ncert.nic.in) is blocked by a firewall.
• 2. Refresh the page and clear your browser cache: Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to force-reload. If the problem persists, clear cached images and files in your browser settings (usually under Privacy > Clear Browsing Data).
• 3. Try a different browser or device: Switch from Chrome to Firefox, Edge, or Safari. Alternatively, open the NCERT site on your mobile phone or tablet to isolate whether the issue is device-specific.
• 4. Disable browser extensions or VPN: Ad-blockers, privacy extensions, or VPNs can interfere with the site’s scripts. Temporarily disable them, or try accessing the site in an Incognito/Private window.
• 5. Check the specific time of day: NCERT servers often experience high traffic during examination result announcements or textbook download seasons. If possible, wait 10–15 minutes and try again.

Intermediate Steps

• 1. Verify the exact URL and path: The main portal is https://ncert.nic.in. If you’re trying to access specific sub-sections like e-Pathshala, textbook PDFs, or workshop registrations, ensure you’re not using a stale bookmark. Sometimes these sections are hosted on separate subdomains (e.g., epathshala.nic.in) which may have separate outages.
• 2. Flush your DNS and reset network settings: Open Command Prompt (Windows) or Terminal (Mac/Linux) and run ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac). Then restart your router for 30 seconds. This resolves cached IP address issues that may block the NCERT domain.
• 3. Test with a different network (mobile hotspot): If you’re on a strict institutional or corporate network, firewall rules may block certain content types (like large PDF files or dynamic scripts). Switch to a mobile cellular hotspot to see if the page loads. If it works, the issue is likely network-level filtering, not an NCERT server outage.
• 4. Check for JavaScript or pop-up restrictions: NCERT’s site uses dynamic menus and form validations that rely on JavaScript. Ensure JavaScript is enabled in your browser settings. Also, allow pop-ups for ncert.nic.in because some download links open in new tabs.

If you've followed all the steps above and the National Council of Educational Research and Training (NCERT) website is still unreachable, loading slowly, or showing errors, the problem may not be on your side. Please click the 'Report Outage' button on this Is It Down Bro? status page to help us track the live status and alert other users.