Is National Scholarship Portal Down?

If you're experiencing issues with National Scholarship Portal, try these troubleshooting steps:

Basic Steps

• 1. Verify your eligibility window and session: The National Scholarship Portal (NSP) has specific application windows for various schemes (e.g., Pre-Matric, Post-Matric, Special Scholarships). If you are trying to log in outside of these declared dates, the portal may block access. Double-check the official scholarship schedule for your specific scheme.
• 2. Clear your browser cache and cookies: As a government portal, NSP can sometimes clash with older cached data. Clear your browsing history, cache, and cookies, then restart your browser. Also, try disabling any VPN or ad-blocker extensions temporarily, as these can interfere with OTP generation and form submissions.
• 3. Use a supported browser and stable connection: NSP works best on the latest versions of Google Chrome or Mozilla Firefox. Avoid using Internet Explorer or older Safari versions. Ensure you have a stable, wired or strong Wi-Fi connection—interrupted sessions frequently cause login failures or 'Session Expired' errors.
• 4. Check your Aadhaar/OTP linkage: If you are using the 'Aadhaar OTP' login option, ensure your mobile number is correctly linked to your Aadhaar. Sometimes, the OTP delivery is delayed by a few minutes. Do not click 'Resend' more than twice in a minute, as the portal restricts repeated requests and may lock your account temporarily.

Intermediate Steps

• 1. Check bank account validation status: A major issue unique to NSP is the 'Bank Account Not Verified' error. If you are unable to proceed with your application, log in and navigate to the 'My Account' -> 'Bank Details' section. Ensure the IFSC code, account number, and registered mobile number (for OTP on that account) are accurate. The portal runs a two-step validation with your bank, which can take up to 24 hours. If it fails, re-submit after verifying that your bank account name matches your Aadhaar name exactly.
• 2. Refresh your dashboard if 'Application Draft' shows blank: Sometimes, after filling out an application, the 'Save & Next' button appears to do nothing. This often happens due to an embedded PDF viewer or an incomplete dropdown field. Try using the 'Inspect Element' feature (F12) to see if any console errors appear. Alternatively, log out, wait 10 minutes, and log back in to check if the application was auto-saved as a draft under the 'Application Status' tab.
• 3. Reset your password via the official recovery route: If you have forgotten your password, avoid using browser password managers. Use the 'Forgot Password' link on the login page. You will need your registered mobile number and the OTP sent to it. If you are not receiving the OTP, check your SMS spam folder. If it still fails, try the 'Username Recovery' flow first, as this helps confirm your registration before you reset your password.
• 4. Check for service maintenance windows: The National Scholarship Portal is often under scheduled maintenance, especially on weekends (Friday night to Sunday morning) and during the first week of the month when disbursements are processed. If the portal times out consistently, try again during normal working hours (Monday to Friday, 10 AM to 6 PM IST).

If none of these steps resolve the issue, the service might be experiencing a wider outage. Please click the ‘Report Outage’ button on this Is It Down Bro? status page to help us and other users track the problem in real-time.