Is NVS Portal Down?

If you're experiencing issues with NVS Portal, try these troubleshooting steps:

Basic Steps

• 1. Refresh & Retry: Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to force a hard refresh. This clears the cached version of the page in your current browser session.
• 2. Test Different Browsers: NVS Portal is optimized for Google Chrome and Mozilla Firefox. If you are using Safari, Edge, or an in-app browser (e.g., Facebook/WhatsApp), try switching to Chrome or Firefox. Ensure your browser is updated to the latest version.
• 3. Clear Cache & Cookies: Go to your browser settings, clear browsing data (cache and cookies) for the last 24 hours, then restart the browser before reattempting to access the portal.
• 4. Check Your Internet Connection: Run a speed test. If you are on a school or office network, some firewalls may block the portal's login endpoint. Try using a mobile hotspot to rule out network-level restrictions.
• 5. Disable Extensions: Turn off ad-blockers, VPN extensions, or privacy add-ons temporarily, as they can interfere with the portal's session cookies and form submission.

Intermediate Steps

• 1. Check NVS Portal's Server-Side Timeouts: The portal often experiences high load during admission result announcements or fee payment windows. If the page loads but shows a spinning loader, wait for 5 minutes and refresh. The server may be processing a queue, and repeated clicking creates a "502 Bad Gateway" error.
• 2. DNS Cache Flush (For Login/Redirect Loops): If you repeatedly get redirected to the homepage or see "This site can't be reached," open Command Prompt (Windows) or Terminal (Mac) and run: ipconfig /flushdns. Then restart your router.
• 3. Use the "NAVODAYA" Mobile OTP Flow Manually: If you are stuck on the OTP verification step and not receiving the code, do not click "Resend" multiple times. Wait 10 minutes, then close the portal, reopen, and attempt the login fresh. If using a student login, ensure the date of birth format matches exactly as recorded (DD/MM/YYYY).
• 4. Verify Java/PDF Plugin for Downloads: If you are trying to download admit cards or certificates and the file opens blank, right-click the download button and select "Save Link As". Do not use the in-browser PDF viewer. Also, check that your system date/time is correct, as certificate downloads use timestamp-based tokens that fail on incorrect time.

Still Down? If the NVS Portal remains inaccessible or unresponsive after trying the above steps, the issue is likely on the service provider's end. Please click the 'Report Outage' button on this Is It Down Bro? status page to notify us and other users of the current disruption. Your report helps us track the downtime pattern for NVS Portal.