Is Udyam Registration Down?

If you're experiencing issues with Udyam Registration, try these troubleshooting steps:

Basic Steps

• 1. Verify your browser and connection: Ensure you are using a current version of Chrome, Edge, or Firefox. Udyam Registration relies heavily on secure government portals, so a stable internet connection is critical. Try disconnecting from a VPN or a corporate network if you are using one, as these often block the portal’s security certificates.
• 2. Clear your browser cache and cookies: The portal's forms are dynamic and regularly updated. Stored, outdated cookies can cause the page to hang on the “Verify OTP” or “Aadhaar Authentication” steps. Clear your cache (Ctrl+Shift+Del on Windows / Cmd+Shift+Del on Mac) and hard-reload the page with Ctrl+F5 (or Cmd+Shift+R on Mac).
• 3. Disable browser extensions: Ad-blockers, password managers, and translation tools often interfere with the pop-up windows used for Aadhaar OTP validation. Temporarily disable all extensions (or try a browser in “Incognito/Private” mode) to see if the form loads correctly.
• 4. Use the official mobile view or a different device: The portal is optimized for desktop, but if you are on a mobile phone, switch to a laptop/desktop. Alternatively, try using the “Udyam” portal via a different browser entirely to isolate the issue.
• 5. Check for CAPTCHA issues: If the visual CAPTCHA is not appearing or is unreadable, click the refresh icon next to it. Also, ensure your system date and time are set to “Automatic,” as mismatched times cause the CAPTCHA and OTP tokens to expire instantly.

Intermediate Steps

• 1. Aadhaar OTP delays and incorrect PAN linkage: The most common Udyam-specific issue is the OTP not arriving or the “Aadhaar number not found” error. Wait at least 2-3 minutes between OTP requests, as the government’s UIDAI server throttles repeated requests. Also, confirm your mobile number is registered with Aadhaar. If you have a PAN, ensure it is linked to your Aadhaar, otherwise, the application will fail at the final submission step.
• 2. Check for “Service Temporarily Unavailable” on the dashboard: This usually means the Digital Signature Certificate (DSC) or the e-KYC server is down for maintenance. Try accessing the portal during off-peak hours (after 10 PM IST or early morning) as the system frequently gets overloaded between 11 AM and 4 PM.
• 3. Validate your Aadhaar XML or virtual ID: If you are using a Virtual ID instead of your Aadhaar number, note that Udyam Registration may require the actual 12-digit UID. If you have previously enrolled and are trying to edit or update, ensure you are entering the correct Udyam Registration Number format (UDYAM-XX-XX-XXXXXXX) without any spaces or dashes.
• 4. Reset your session and check for pop-up blockers: The portal opens a secondary window for Aadhaar authentication. If this window closes automatically or shows a blank white page, your system’s pop-up blocker is the culprit. Allow pop-ups for udyamregistration.gov.in in your browser’s site settings and retry the login flow.

Still having trouble? If the steps above do not resolve your issue, the platform may be experiencing an outage on their end. Please click the “Report Outage” button on this Is It Down Bro? status page to let us know, so we can track the problem and confirm if it’s affecting other users too.